Replies to messages.Completes the work.

Callivo understands customers on WhatsApp and completes bookings, records, or follow-ups. Whenever you ask, it scans thousands of conversations to uncover complaints, top requests, customer preferences, and any other question you have.

Images + voice notesBookings + CRMAnalysis across thousands of chats

Trusted by people at leading companies

Instant

Every new message is received

Photo + voice

Understood inside the chat

Booking + CRM

Completed before the chat ends

Thousands of chats

Analyzed with one question

It handles the message and the call.It gets to the outcome.

It handles conversations on phone and WhatsApp, then completes the appointment, follow-up, or handoff.

Callivo · Inbox

Elif Yildiz

AI active

CONVERSATION INTELLIGENCE

Just ask, and Callivo pulls the answer out of the conversations.

Complaints, orders, cancellation reasons, branch differences — ask in plain language and get an answer distilled from thousands of WhatsApp conversations in seconds.

READY-MADE QUESTIONS

complaintdeliveryrefundshippingpricestockbookingcancellationsatisfactionfeedbackwarrantyinvoicepaymentbranchcampaignsizecolordamagedelaysupportresponse timereorderloyaltyproductserviceexchangediscountdelivery dateaddressorder idout of stockcallbackconsultationprice gapcouponsubscriptionsupplypackagingnotegiftcomplaintdeliveryrefundshippingpricestockbookingcancellationsatisfactionfeedbackwarrantyinvoicepaymentbranchcampaignsizecolordamagedelaysupportresponse timereorderloyaltyproductserviceexchangediscountdelivery dateaddressorder idout of stockcallbackconsultationprice gapcouponsubscriptionsupplypackagingnotegiftcomplaintdeliveryrefundshippingpricestockbookingcancellationsatisfactionfeedbackwarrantyinvoicepaymentbranchcampaignsizecolordamagedelaysupportresponse timereorderloyaltyproductserviceexchangediscountdelivery dateaddressorder id

LAST 30 DAYS · 12,480 CHATS · 4 NUMBERS

ANALYSIS RESULT

Yes. 1,148 complaint conversations in the last 30 days, up 12% from the previous month. Four topics account for 89% of them.

COMPLAINT TOPICS

01
Late delivery
528 conversations · 46%
18%last 7 days
Customer quote: My parcel has not moved in five days and nobody can tell me why.
02
Stock data out of date
241 conversations · 21%
6%last 7 days
Customer quote: The site said in stock, then after ordering you told me it was gone.
03
Product arrived damaged
138 conversations · 12%
4%last 7 days
Customer quote: The box was crushed and the lid of the product was cracked.
04
Refunds are slow
115 conversations · 10%
9%last 7 days
Customer quote: I sent the return ten days ago and still have no refund.

Illustrative data. Real analysis only covers the numbers you explicitly authorize and the date range you select.

BENEFITS AND CAPABILITIES

Takes over your WhatsApp support like a real teammate.

Replies, bookings, media, languages, and human handoffs — all on one WhatsApp number, without you touching a thing.

Today

Hi, I have a quick question.19:43

Of course — how can I help?19:43

Replies in seconds

At midnight or during your busiest hour, every customer gets an answer to their first message right away.

Could I come Tuesday at the same time?19:43

Tuesday 2:00 pm is free. Shall I book it?19:44

Appointment

Tuesday 2:00 pm · confirmed

11:06

Books appointments in chat

Checks the calendar, asks for explicit confirmation, then creates the booking together with the customer record.

Price list checked11:06

Opening hours confirmed11:06

The care package is €89, and we are open from 10:00 tomorrow.11:06

Knows your business inside out

Add your services, prices, and rules once, and Callivo answers like one of your own team members.

Invoice.pdf

2 pages · 66 KB

11:05

0:2511:06

I went through the invoice and your voice note, and confirmed the total.11:06

Understands files and voice notes

Reads the information inside incoming PDFs, photos, and voice notes, then answers directly from it.

What would the result look like?11:04

Created in chat

Creates previews from photos

Turns a customer photo into a clearly labeled preview, generated from your own visual rules.

Haben Sie am Freitag einen Termin frei?10:12

Language detected · German

Ja, Freitag um 15:00 Uhr ist frei. Soll ich buchen?10:12

Understands and speaks every language

Callivo answers in whatever language the customer writes in. No second number, no second team.

Conversation summary

Enterprise quote request · 12 seats
Budget and delivery date shared

Sent to the sales team

Sends your team summaries

As soon as a chat ends, it sends the summary or the full transcript to the right team member.

Can I speak to someone about this?16:20

AI paused · Emma took over

Hi, this is Emma. I can see the notes — let us continue here.16:21

Lets you take over anytime

Your team takes the chat over with one tap and hands the same conversation back to Callivo when they are done.

SETUP

Keep your number. Move the work to Callivo.

Connect your existing WhatsApp number by QR code, define your business knowledge, boundaries, and handoff rules, then test before going live.

01
Connect your number
Scan a QR code instead of teaching customers a new number.
02
Explain how you work
Knowledge, visual rules, branches, and handoff conditions.
03
Test and activate
Try real scenarios, then switch AI on when you are ready.

Start with what you need. Scale when you are ready.

Choose the plan that fits your call volume. Setup is included, and you can change plans as your business grows.

See all pricing

Setup included in every plan

Save 15% with annual billing

Change plans whenever you need

Solo

1–20 calls per day

€159/month

Get Started

Included usage

1,000 minutes per month
1,000 AI credits per month
+ €0.15/min additional usage

Highlighted features

1 phone number included
Unlimited Assistants
1 User
3-Week Intensive Training
Outbound Calls

Team

Business

100+ calls per day

from€859/month

Contact Sales

Included usage

8,000 minutes per month
20,000 AI credits per month
+ €0.08/min additional usage

Highlighted features

20+ Parallel Calls
10 Phone Numbers (custom)
Onboarding & Setup

Prices are monthly and exclude VAT. Save 15% with annual billing.

All features and details

Questions about WhatsApp AI

Ask any question in natural language: recurring complaints, most requested or ordered products, what customers like, differences between branches, or trends in a selected date range. Callivo analyzes thousands of conversations within the access scope you define and answers follow-up questions too.

Yes. Connect the number to Callivo by QR code and keep using the number your customers already know.

Yes. A team member can take over from the shared inbox. AI pauses and can be re-enabled after the person finishes.

Yes. Voice notes are transcribed, while photos, documents, and locations are handled in the context of the conversation.

No. Write actions such as creating, changing, or cancelling a booking require explicit confirmation in a new customer message.

Yes. Define branch addresses, opening hours, and locations so Callivo can select and share the right branch for each request.

Do not leave the next WhatsApp message unanswered.

Set up Callivo around your number, your workflows, and the conversations your customers actually have.