Government & Public Administration

Keep citizens out of queues.Guide them to the right service.

Callivo answers calls, identifies the request and responsible office, shares document information on WhatsApp, and records the right service or appointment.

Citizen Office Hours 24/7Online & Phone Appointment SchedulingMultilingual Service

Trusted by people at leading companies

AT Auto
Fehmi Arman
auteinfachlos
IF Tepe Prime
Kadir Alkan
YSR Mühendislik

Every request moves through one workflow.

Inbound calls, outbound follow-up, WhatsApp, and bookings share the same customer context.

More accessible service. Fewer interruptions.

Callivo handles repetitive communication, so your team can focus on decisions and work that needs a human touch.

60%

Automated Inquiries

Relief for Staff

Over 60% of standard inquiries are handled automatically - your staff have time for complex matters.

-40%

Shorter Wait Times

EU Hosting

Our servers and database are in the EU. Details on how personal data is processed are in our privacy policy.

+35%

Citizen Satisfaction

Accessible Service

Phone service makes government services accessible to all citizens - even without internet skills.

24/7

Availability

Shorter Wait Times

Through efficient appointment scheduling and advance information, on-site wait times are significantly reduced.

Choose a monthly or yearly package directly.

You can configure your phone and WhatsApp services to fit your needs and choose a monthly or yearly package directly. There is no mandatory initial balance top-up. The price is determined by the packages you choose, your usage, the number of lines and add-on services. The yearly subscription runs for 12 months. A 10% discount applies to the 12-month total of the selected monthly package prices, and the discounted yearly package price is charged upfront at the start. Line and add-on service fees, any discounts on them, billing periods and the total amount payable including VAT are shown separately before you order.

No mandatory initial top-up
The yearly subscription runs 12 months
Billed by the second
Phone

Per minute

TRY 7.50and up

Lite TRY 7.50 · Pro TRY 10.00 · billed by the second

  • No mandatory initial top-up
  • Billed by the second, AI included
  • Unlimited assistants
  • Inbound and outbound calls
  • Books appointments, updates your CRM
  • Explore all features
Get started
WhatsApp

Per message

TRY 4.00

Only messages the AI answers

  • No mandatory initial top-up
  • Only AI replies are billed
  • Understands photos and voice notes
  • Books appointments, updates your CRM
  • Hands over to your team when needed
  • Explore all features
Get started

The price is determined by the packages you choose, your usage, the number of lines and add-on services. Phone number and WhatsApp channel TRY 500.00/month each — only if you add them. Prices exclude VAT.

Contact us for high volume

What to knowbefore using Callivoat your public office.

Our servers and database are in the EU. AI processing of calls may also involve service providers outside the EU; details are in our privacy policy.

The agent can explain application forms and help with preparation. Formal applications continue through designated channels.

For complex matters, it transfers to the responsible department or schedules a personal appointment.

The agent supports over 25 languages and can automatically detect the caller's language.

We offer interfaces to common government systems. Individual integrations are implemented on a project basis.