60%
Automated Inquiries
Relief for Staff
Over 60% of standard inquiries are handled automatically - your staff have time for complex matters.
Government & Public Administration
Callivo answers calls, identifies the request and responsible office, shares document information on WhatsApp, and records the right service or appointment.
Inbound calls, outbound follow-up, WhatsApp, and bookings share the same customer context.
Callivo handles repetitive communication, so your team can focus on decisions and work that needs a human touch.
60%
Automated Inquiries
Over 60% of standard inquiries are handled automatically - your staff have time for complex matters.
-40%
Shorter Wait Times
Our servers and database are in the EU. Details on how personal data is processed are in our privacy policy.
+35%
Citizen Satisfaction
Phone service makes government services accessible to all citizens - even without internet skills.
24/7
Availability
Through efficient appointment scheduling and advance information, on-site wait times are significantly reduced.
You can configure your phone and WhatsApp services to fit your needs and choose a monthly or yearly package directly. There is no mandatory initial balance top-up. The price is determined by the packages you choose, your usage, the number of lines and add-on services. The yearly subscription runs for 12 months. A 10% discount applies to the 12-month total of the selected monthly package prices, and the discounted yearly package price is charged upfront at the start. Line and add-on service fees, any discounts on them, billing periods and the total amount payable including VAT are shown separately before you order.
Per minute
TRY 7.50and up
Lite TRY 7.50 · Pro TRY 10.00 · billed by the second
Per message
TRY 4.00
Only messages the AI answers
The price is determined by the packages you choose, your usage, the number of lines and add-on services. Phone number and WhatsApp channel TRY 500.00/month each — only if you add them. Prices exclude VAT.
Contact us for high volumeOur servers and database are in the EU. AI processing of calls may also involve service providers outside the EU; details are in our privacy policy.
The agent can explain application forms and help with preparation. Formal applications continue through designated channels.
For complex matters, it transfers to the responsible department or schedules a personal appointment.
The agent supports over 25 languages and can automatically detect the caller's language.
We offer interfaces to common government systems. Individual integrations are implemented on a project basis.