AI Voice Agent for Medical Practices
Relieve Your Practice Team from Appointment Requests
The intelligent practice assistant handles appointment bookings, prescription requests, and patient questions - so your team can focus on patients in the office.
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Automate Calls with AI
Our AI Voice Agents handle repetitive calls and free up your team - around the clock, in any language, with consistent quality.
Automatic Appointment Scheduling
Patients book appointments around the clock directly by phone. The agent checks availability and considers appointment types.
Prescription Requests
Standard prescriptions are automatically captured and forwarded to the doctor for approval. Patients are informed when ready for pickup.
Practice Information
Frequently asked questions about office hours, directions, required documents, or wait times are answered immediately.
Callivo entlastet, während Sie Patienten behandeln
Kein Anruf geht verloren — weder vor Praxisöffnung, während der Sprechstunde, noch nach Feierabend.
Vor Praxisöffnung
Frau Müller meldet akute Beschwerden um 07:15 Uhr. Callivo prüft Ihre Sprechstunden-Slots, reserviert einen Akuttermin um 10:30 Uhr und sendet der Patientin eine SMS-Bestätigung.
Während der Sprechstunde
Fünf Patienten rufen gleichzeitig an — Rezeptbestellungen, Terminverschiebungen, Anfahrtsfragen. Callivo nimmt alle entgegen, ohne dass Ihre MFA unterbrochen wird.
Nach der Mittagspause
Standardfragen zu Öffnungszeiten, Parkmöglichkeiten und mitzubringenden Unterlagen werden sofort beantwortet — ohne Wartezeit, ohne Telefonbelastung für Ihr Team.
Nach Praxisschluss
Ein Patient mit starken Schmerzen meldet sich. Callivo erkennt den Notfall, verweist auf den diensthabenden Notarzt und dokumentiert den Vorgang für Ihre Akte am nächsten Morgen.
Why Companies Choose Callivo
70% Less Phone Time
Your practice team spends less time on the phone and more time with patients in the office.
HIPAA & GDPR Compliant
Meets all data protection requirements in healthcare. Certified for use in medical practices.
No Hold Queues
Patients reach the practice immediately - no more frustrating hold queues or busy lines.
Better Patient Retention
Fast accessibility and professional service measurably increase patient satisfaction.
FAQs
No, the agent does not give medical advice. For acute symptoms, it refers to emergency services or schedules an urgent doctor appointment.
Callivo integrates with Athenahealth, Epic, DrChrono, Practice Fusion, and many other practice management systems.
The agent recognizes emergency situations based on keywords and immediately transfers to 911 or your on-call service.
For privacy reasons, test results are not communicated by phone. However, the agent can book appointments for result discussions.
Yes, we configure the agent specifically for your specialty - whether orthopedics, dermatology, cardiology, or other fields.
Patients name the medication and dosage. The agent captures the request and sends it for physician approval. After approval, the patient is notified.
Setup is included in the subscription. You only pay a monthly fee based on call volume.
Yes, you can manage multiple locations with a central configuration or individual settings per practice.
Processing More Than 10,000 Call Minutes Per Month?
Our Enterprise team will show you how Callivo meets your specific requirements - with a personalized demo and ROI calculation.